Front Desk Gift + Christmas Donations

Thanks to all who donated towards Bruce’s holiday gift.  The site will remain open if you haven’t had a chance to send anything (https://www.gofundme.com/hoc-holiday-gift).

The board would also like to remind you of the holiday gift donation drive that Bruce is heading up.  There is a collection box in the mailroom. If you would like to donate, please provide perishable goods (cans/dried good) or warm clothing that can be donated.  Please see Bruce for additional information.

Window Washing

For residents interested in maintaining their windows, the board would like to recommend the use of a magnetic window washer paired with a water/grime resistant window cleaner such as the two products listed below:

Rain-X:  http://a.co/6qp3BQI ($3 dollars)
Magnetic Window Washer: http://a.co/0D8lveg ($15-$25 dollars)

As always, exercise caution while cleaning your windows or hire a licensed professional.

New Front Desk Staff

Residents, please extend a warm welcome Gabby, she will be supporting Bruce at the front desk.  Gabby will start this weekend and will help fill the holes in the schedule we have experienced during the summer months.  Desk hours will be resuming the standard 10-10 format weekday & 6-11 format for saturday service.

HOC Meeting Reminder

All the HOC is scheduled to have a general monthly association meeting on Wednesday August 16th at 6:30pm.  Meetings take place in the lobby or the rooftop depending on the weather.

Our meeting format generally follows a management company update (providing our financials, issues remediated, and building enhancements over the past month).  Next we open the floor to residents for questions and comments.  Finally the board will moved into a closed executive session to discuss any sensitive matters as needed.

Front Desk Staffing

The board is looking for a pleasant Front Desk receptionist to assist with the daily clerical duties at the desk of our main entrance.  If you know someone looking for a flexible job that pays $14/hr please contact City Lights.  The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

The board is also interested in gauging resident interest in providing front desk support during periods where the desk would otherwise not be staffed.  Residents interested in supporting would be similarly be paid $14/hr as employees of the HOC and would be offered extremely flexible hours to fit their work schedules.

Duties:

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them, send email notice to owners via the portal
  • Monitor the cameras and report building violators to property manager
  • Walk the building during shifts and create portal tasks for building maintenance items
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Take up other duties as assigned (printing and posting notices in the building)

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with computer and internet explorer, word & excel
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service experience
  • Flexible schedule

Verizon FiOS Coming soon!

We are proud to announce that the Heights of Columbia will soon be set up for Verizon FiOS high speed internet.  This will allow residents to have greater choice over their Internet Service Providers.

At this time, Verizon has completed a study of our property and we concur with their solution.  While Verizon declined to provide us with a timeline for installation, they did say installation will occur no later than Summer 2018.

The Board will keep residents posted as more information becomes available .

Social Group – Garden Committee

The HOC will stand up a Gardening Committee to help keep our tree boxes in shape, and eventually gardening boxes on the roof.  The HOC board is looking for volunteers to join to help keep our building look clean and beautiful.  If you have any interest, please reach out to City Lights or come to the monthly board meetings to join.

The Association will fund a nominal amount of money towards the gardening committee to purchase plants and tools as requested